Words matter

What we say and how we say it matters.

Of course the intention behind the words – and their energy – matter the most, but words themselves do matter and can be easily misinterpreted.

How the words are heard or received can be completely different from how we intended them to be, so it’s important to be clear in our communication. 

As an example, when I’ve gone into a store and asked if they had a particular item in stock and they’ve replied I don’t “think” so and leave it at that, I hear “I’m too lazy or can’t be bothered to check for you.”

Or if I’m making plans with someone and they say a particular time “should” work and leave it at that, I hear, “as long as something better doesn’t come up.”

Of course, these are just stories that I’ve made up in my own mind and it’s my responsibility to get clarity if I’m unsure what the person really means. 

I personally value clarity and certainty and I like not having to guess – or ask a bunch of follow up questions.

In a world where people are rushed and quick to respond without much thought, it’s worth it to remind yourself to slow down and take that extra moment to ensure that your message will be received the way it’s intended.

This is true in all forms of communication but especially via the written word when we’re not able to fill in the gaps with facial expressions, tone, etc.

In the same way that we should listen to understand – perhaps we should consider communicating to be understood.